We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
Are you past-due on your electric bill andhave a financial hardship due to job loss, illness, military deployment, disability, or as a senior citizen? If so, you may be eligible for assistance through ComEd's Residential Special Hardship program. Income-eligible, residential customers can apply once every two years for grants of up to $500* based on need and availability of program funds.
*Grant amounts may vary while funds are available.
This grant is available to residential customers with household incomes up to 250% of the federal poverty level ($65,500 for a family of four) who demonstrate a hardship – job loss, documented illness, military deployment, senior or disability hardships, among others.
This option may be available to ComEd customers who receive traditional LIHEAP benefits.
Utility bill assistance may be available through the Low Income Home Energy Assistance Program (LIHEAP). Contact the Community Action Agency nearest to you for more information. Find a
list of locations.