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Payment Assistance

Payment Assistance

Sometimes we all need a little help. Take advantage of our financial assistance programs designed to lend a hand when you need it most.

For Residential Customers

If you need help paying off a large or past-due balance, a Deferred Payment Arrangement may be an option to consider.

Payment Arrangements

If eligible, you may extend your bill due date by up to 21 calendar days.

Due Date Extension

If eligible, you will not be assessed a deposit or late payment fees for one year, and any current deposit will be returned.

Waiver of Deposits and Late Payment Charges

Funds have been exhausted for Residential Special Hardship. Please visit the Smart Assistance Manager to determine eligibility for available programs.

Residential Special Hardship

Funds have been exhausted for CHAMP. Please visit the Smart Assistance Manager to determine eligibility for available programs.


Powering your home can take a toll on your budget. Federal and state-funded programs are available to help you manage your energy bills.


For Small Business Customers & Non-Profit Organizations

Small business owners can get help with past-due electric bills. You may qualify for a grant toward a past-due balance with help available for any remaining amount.

Small Business Assistance

Funds have been exhausted for Nonprofit Special Hardship.

Nonprofit Special Hardship

Additional Resources for You

Learn about additional federal, state, and local resources designed to provide relief in times of need.

Federal, State & Local Agencies

Find your nearest Community Action Agency to apply for programs such as LIHEAP, PIPP and our Residential Special Hardship.

Community Action Agencies

Explore savings for income eligible customers

Start saving now on your energy bills with offerings specially designed for income eligible customers.

Learn More

Third-Party Notification

Designate a third party to receive notices when you are unable.

Set Notifications

Gift Certificates

ComEd gift certificates can be used by any customer to pay their ComEd utility bill.

Buy or Redeem

Scams & Imposters

Stay vigilant and avoid being the victim of a scam or energy-related fraud.

Protect Yourself

Program Resources for Community Agencies

Social service and community organizations can receive free resources to educate members about LIHEAP, PIPP and ComEd’s CARE Program. View Details

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