We are currently experiencing issues with our automated phone systems and are working to resolve the issue. We apologize for the inconvenience. The ComEd Website and Mobile App are available to perform transactions. Register here for your MyAccount. To make a payment over the phone, you can call our dedicated payment line at 1-800-588-9477. In order to provide you with more accessibility to us during this time, we are expanding our call center business hours to 7 am to 9 pm Monday through Friday.
Our Smart Assistance Manager (SAM) is easy to use and delivers personalized recommendations that best meet your needs.
Sometimes we all need a little help. Take advantage of our financial assistance programs designed to lend a hand when you need it most.
If you need help paying off a large or past-due balance, a Deferred Payment Arrangement may be an option to consider.
If eligible, you may extend your bill due date by up to 21 calendar days.
If eligible, you will not be assessed a deposit or late payment fees for one year, and any current deposit will be returned.
Powering your home can take a toll on your budget. A federal program is available to help you manage your energy bills.
Four grants up to $450,000 available for eligible nonprofit organizations to provide assistance to limited income customers through climate-friendly programs.
CARE programs have ended. Please visit the Savings for Your Small Business Page to determine eligibility for other program offers.
CARE programs have ended. Please visit the For Your Business Page to determine eligibility for other program offers.
Learn about additional federal, state, and local resources designed to provide relief in times of need.
Find your nearest Community Action Agency to apply for programs such as LIHEAP, PIPP and our Residential Special Hardship.
Start saving now on your energy bills with offerings specially designed for income eligible customers.
Designate a third party to receive notices when you are unable.
My Account puts you in control, making your life a little easier.
Take Your Account Online
Stay vigilant and avoid being the victim of a scam or energy-related fraud.
Social service and community organizations can receive free resources to educate members about LIHEAP, PIPP and ComEd programs. View Details