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Payment Assistance

Payment Assistance

Sometimes we all need a little help. Take advantage of our financial assistance programs designed to lend a hand when you need it most.

For Residential Customers

Don’t let large or past-due bills get away from you. Deferred Payment Arrangements can help get you back on track.

Payment Arrangements

Eligible customers can extend their bill due date by up to 21 calendar days.

Due Date Extension

Customers who have experienced a hardship such as job loss, illness, military deployment, or disability, may qualify for help with past-due electric bills.

Residential Special Hardship

We proudly offer payment assistance options for our active military and veteran customers who may have fallen behind on their electric bills.


For Small Business Customers & Non-Profit Organizations

Small businesses who continue to navigate the challenges presented by the Covid-19 pandemic can apply for a grant to help with past-due electric bills. See if you’re eligible.

Small Business Assistance

Hardships can affect anyone. We offer grants to help nonprofit organizations who are having trouble paying past-due electric bills. See if your organization is eligible.

Nonprofit Special Hardship

Additional Resources for You

Learn about additional federal, state, and local resources designed to provide relief in times of need.

Federal, State & Local Agencies

Locate your nearest Community Action Agency to apply for programs such as LIHEAP, PIPP, and ComEd’s Residential Special Hardship.

LIHEAP Community Action Agencies

Explore Savings for Income Eligible Customers

Start saving now on your energy bills with offerings specially designed for income eligible customers.

Learn More

Third-Party Notification

Designate a third party to receive notices when you are unable.

Set Notifications

Gift Certificates

ComEd gift certificates can be used by any customer to pay their ComEd utility bill.

Buy or Redeem

Scams & Imposters

Stay vigilant and avoid being the victim of a scam or energy-related fraud.

Protect Yourself

Program Resources for Community Agencies

Social service and community organizations can receive free resources to educate members about LIHEAP, PIPP and ComEd’s CARE Program. View Details

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