Our Smart Assistance Manager (SAM) is easy to use and delivers personalized recommendations that best meet your needs.
Sometimes we all need a little help. Take advantage of our financial assistance programs designed to lend a hand when you need it most.
Introduces you to energy management tools, financial assistance programs, payment arrangement options and energy efficiency offerings that are right for you.
Helps eliminate a past due balance and provide stabilized monthly billing through new SARP enrollment.
A giving campaign that helps support households experiencing a hardship. Funded by donations from ComEd employees, this campaign helps families pay their ComEd bill.
Budget Billing spreads yearly costs evenly month-to-month for a predictable payment.
If you need help paying off a large or past-due balance, a Deferred Payment Arrangement may be an option to consider.
If eligible, you may extend your bill due date by up to 21 calendar days.
If eligible, you will not be assessed a deposit or late payment fees for one year, and any current deposit will be returned.
Powering your home can take a toll on your budget. A federal program is available to help you manage your energy bills.
Four grants up to $450,000 available for eligible nonprofit organizations to provide assistance to limited income customers through climate-friendly programs.
Learn about additional federal, state, and local resources designed to provide relief in times of need.
Find your nearest Community Action Agency to apply for programs such as LIHEAP, PIPP and our Residential Special Hardship.
Start saving now on your energy bills with offerings specially designed for income eligible customers.
Learn More
Designate a third party to receive notices when you are unable.
Set Notifications
My Account puts you in control, making your life a little easier.
Take Your Account Online
Stay vigilant and avoid being the victim of a scam or energy-related fraud.
Protect Yourself
Social service and community organizations can receive free resources to educate members about LIHEAP, PIPP and ComEd programs. View Details