We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
ComEd understands some organizations face hardships, making it difficult for them to pay their electric bills. That is why we are proud to lend a hand through the Nonprofit Special Hardship program, providing grants of up to $2,000, once every two years, to eligible nonprofit organizations who have fallen behind on their electric bills and face possible disconnection of their electric service.
To be considered for a variable grant once every 2 years, please complete the
online application form. Applications will be accepted until funds are exhausted.
The Nonprofit Special Hardship program is administered for ComEd by
Elevate Energy. Elevate Energy is a nonprofit organization that helps people do more with less energy. Elevate Energy designs and implements efficiency programs that lower costs, protect the environment, and ensure the benefits of energy efficiency reach those who need them most.
Questions about an application already in progress should be directed to Elevate Energy at
ComEdNPHardship@ElevateEnergy.org or by calling 1-773-269-4037.
Eligible nonprofit organizations can now save money and energy with the ComEd Energy Efficiency Program.
Learn more here.