You can get a single LIHEAP benefit based on your income and household size, as well as reconnection assistance if eligible for disconnection, once per program year (September 2022-May 2023) or until funds are exhausted.

Household income must be re-certified at least once per year to remain in the program. As of September 1, 2022, applications are available on a first-come, first-served basis through May 31, 2023, or until funds are exhausted.

You may not receive both PIPP and LIHEAP in the same program year. If you are new or re-enrolling, you must ensure your 30-day household gross income meets the income guidelines.

* For households larger than 6 members, please contact your local Community Action Agency.

1. Gather the required documentation

Documents will be submitted to and reviewed by local Community Action Agencies.

• Proof of gross income from all household members for the 30-day period prior to the date of application.
• Copies of current heat and electric bills issued within the last 30 days (if energy directly paid for).
• Copy of rental agreement (if renting) showing that utilities are included, the monthly rental amount and landlord contact information.
• Proof of Social Security Numbers for all household members. Undocumented customers may apply without a government-issued SSN.
• Proof the household received TANF or other benefits, such as Medical Eligibility or SNAP, if receiving assistance from the Illinois Department of Human Services.

2. Contact your Community Action Agency

Contact your local Community Action Agency to make an appointment to apply. Community Action Agencies are local private and public nonprofit organizations that offer a range of services, including utility bill assistance, to support limited-income individuals and families. Your Community Action Agency will determine which program provides the best benefit.