We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
Give a ComEd gift certificate for special occasions or to anyone on your holiday gift list. Convenient and thoughtful, they can be used towards any ComEd utility bill. Congregations and charities can also purchase gift certificates in bulk to help those who are in need of assistance. The gift certificates do not expire, and are available in amounts of $10, $25, $50 and $100.
Purchase gift certificates
online with a credit or debit card.* (processing and credit card fees apply to each gift certificate purchased*)
Purchase gift certificates with a credit or debit card* by phone, call
888-784-5262 weekdays between 8am and 5pm Central. (processing and credit card fees apply to each gift certificate purchased*)
To purchase gift certificates with cash, money order or check, visit one of ComEd's participating, retail bank locations. ($1.00 processing fee per gift certificate applies*)
For bulk orders of $250 or more, including those by non-profit organizations, call 888-784-5262 weekdays between 8am and 5pm Central. (Reduced fees available*) If you would like to schedule an appointment for ComEd to visit your organization and share information about our bulk discount program, please email
GiftCertificate@ComEd.com. We will happy to contact you to schedule a visit.
If you call the toll-free number and do not reach a live operator, please leave a message with your name and phone number and a representative will call you back during business hours to place your order.
Gift certificates can be purchased with cash, money order or check from an account with one of the following participating, retail banks at these locations. We expect more retail bank locations will be offering ComEd gift certificates soon! Please check back to find new locations offering gift certificates.
Republic Bank Map 2136 S. Oak Park AvenueBerwyn, IL 60402
The gift certificates come in a convenient gift sleeve. When ordered online or by phone, gift certificates can be mailed to you or directly to the recipient of your gift. (One recipient per order allowed.) Please allow one to two weeks for orders shipped USPS. Expedited shipping is available for an additional fee.
ComEd gift certificates do not expire and can be used by any ComEd customer to pay their ComEd utility bill. Recipients simply mail the gift certificate as payment with their ComEd utility bill or present the gift certificates along with their ComEd bill at one of ComEd's
authorized agents. The gift certificate amount will be applied toward their ComEd bill.
If you are the recipient of a gift certificate, please print your name and ComEd account number on the gift certificate to ensure that the gift certificate is properly credited to your account.
Visit the FAQs page for quick and easy answers to the most common program questions.
Disclosures: ComEd gift certificates may be redeemed only in connection with the payment of a ComEd utility bill. ComEd gift certificates may not be redeemed for cash. A fee in excess of the face value of the gift certificate will be charged at the time of purchase. No other fees will be charged by ComEd for gift certificates that are mailed directly to ComEd. Payment through ComEd’s authorized agents may incur an additional service fee. ComEd gift certificates do not have an expiration date and may be redeemed in perpetuity. When a ComEd gift certificate is submitted to pay a ComEd utility bill and the value of that gift certificate exceeds the amount that the customer owes on his or her utility bill, ComEd will credit the customer’s account with the unused balance of the gift certificate amount. ComEd is not responsible for gift certificates mailed via first-class mail (USPS). Gift certificates not received are considered lost and/or stolen.
* Processing Fees: A processing fee applies to the purchase of each gift certificate.