We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
Since January 2002, ComEd has assisted activated and deployed members of the U.S. Armed Forces, National Guard, Reserves and honorably discharged veterans with paying their electric bills. CHAMP is a financial-assistance program that offers an optional package of benefits to qualified military personnel who reside within ComEd’s service territory and have fallen behind on their electric bill.
ComEd is committed to engaging and supporting our communities by providing assistance to military personnel that are experiencing a hardship, and have fallen behind on their electric bill.
Applicants are screened to determine their need and eligibility. Download one of the applications below to apply. Contact ComEd CARE at 888-806-CARE for more information.
1) Attach form letter regarding Soldier’s and Sailor’s Civil Relief Act of 1940, 50 U.S.C. App., Sections 501-590 or your appropriate military branches form letter pertaining to activation.
2) Attach copy of Activation Orders or similar documents pertaining to the order to Active Duty.
1) Attach copy of your discharge letter (must be honorably discharged with a minimum of two years of service).
Send original application form and the above-mentioned documents to:
ComEd Helps Activated/Disabled Military Personnel (CHAMP)
Attention: Revenue Management – Energy Assistance2100 Swift DriveOakbrook IL 60523-1559