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Bill Payment Assistance

As economic challenges continue to impact our customers, we are working on new ways to help you keep your power flowing.


Payment Arrangements

If you need help paying off a large or past due balance, a Deferred Payment Arrangement may be an option to consider.

Bill Assistance for Eligible Limited-Income Customers

For eligible, limited-income households, this program helps customers who are past due on their ComEd bill by providing additional bill assistance of up to $500.

Helping Hand

We're offering additional assistance for our most in-need customers who have experienced economic challenges as a result of the COVID-19 pandemic.

Residential Special Hardship

Find assistance if you have a financial hardship due to job loss, illness, military deployment, disability, or as a senior citizen.


We are proud of our military, and proud to help. Bill assistance is available to military personnel that are experiencing a hardship.

Nonprofit Special Hardship

ComEd understands some organizations face hardships, making it difficult for them to pay their electric bills.

State & Local Resources

There are many additional assistance programs available at the state or local level. Browse this list and find links to their website.

Program Resources

Find free resources to help social service organizations and community agencies inform others about the ComEd CARE Program.

LIHEAP - Community Action Agencies

Gain quick access to a list of community action agencies (CAA). Contact your local agency to apply for programs like LIHEAP, PIPP and ComEd’s Residential Special Hardship program.

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