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Bill Payment Assistance

COVID-19 Notice

At ComEd, the health and safety of our customers, employees, and contractors are our top priorities. As part of this commitment, we’re closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions.

The ComEd CARE Program continues to offer a range of financial assistance options during the COVID-19 national emergency. ComEd is suspending service disconnections for customers who cannot pay, and waiving new late payment charges, through at least May 1, 2020. For information on LIHEAP visit or call 877-411-9276. Please check back soon for updates.


Residential Hardship

Find assistance if you have a financial hardship due to job loss, illness, military deployment, disability, or as a senior citizen.


We are proud of our military, and proud to help. Bill assistance is available to military personnel that are experiencing a hardship.

Non-profit Special Hardship

ComEd understands some organizations face hardships, making it difficult for them to pay their electric bills.

State & Local Resources

There are many additional assistance programs available at the state or local level. Browse this list and find links to their website.

Program Resources

Find free resources to help social service organizations and community agencies inform others about the ComEd CARE Program.

LIHEAP Agencies

Gain quick access to a list of local LIHEAP agencies. View contact information, hours, and get quick access to their websites.

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