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Bill Payment Assistance

As the COVID-19 pandemic continues to impact our customers, we are working on new ways to help you keep your power flowing.

Through a new comprehensive package of more flexible financial assistance programs and payment arrangements, we will work with you to find a solution that fits your needs.


NEW! Bill Assistance for Eligible Limited-Income Customers

For eligible, limited-income households, this program helps customers who are past due on their ComEd bill by providing additional bill assistance of up to $500.

Residential Hardship

Find assistance if you have a financial hardship due to job loss, illness, military deployment, disability, or as a senior citizen.


We are proud of our military, and proud to help. Bill assistance is available to military personnel that are experiencing a hardship.

Non-profit Special Hardship

ComEd understands some organizations face hardships, making it difficult for them to pay their electric bills.

State & Local Resources

There are many additional assistance programs available at the state or local level. Browse this list and find links to their website.

Program Resources

Find free resources to help social service organizations and community agencies inform others about the ComEd CARE Program.

LIHEAP Agencies

Gain quick access to a list of local LIHEAP agencies. View contact information, hours, and get quick access to their websites.

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