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Payment Assistance for Your Bill

As economic challenges continue to impact our customers, we are working on new ways to help you keep your power flowing.

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For Residential Customers

Payment Arrangements

If you need help paying off a large or past due balance, a Deferred Payment Arrangement may be an option to consider.

Bill Assistance for Eligible Limited-Income Customers

At this time, Bill Payment Assistance Program funds for 2021 have been exhausted and the program is no longer available.

Residential Special Hardship

Find assistance if you have a financial hardship due to job loss, illness, military deployment, disability, or as a senior citizen.


We are proud of our military, and proud to help. Bill assistance is available to military personnel that are experiencing a hardship.

For Small Business Customers and Nonprofit Organizations

Small Business Assistance Program

We are here to support small business customers struggling to stay open in the face of COVID-19. Accepting applications for assistance in 2021.

Nonprofit Special Hardship

ComEd understands some organizations face hardships, making it difficult for them to pay their electric bills.

Additional Assistance for You

Federal, State, & Local Resources

There are many additional assistance programs available at the federal, state, or local level. Browse this list and find links to their website.

LIHEAP - Community Action Agencies

Gain quick access to a list of community action agencies (CAA). Contact your local agency to apply for programs like LIHEAP, PIPP and ComEd’s Residential Special Hardship program.

Resources for Community Agencies

Program Resources

Find free resources to help social service organizations and community agencies inform others about the ComEd CARE Program.

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Save with Energy Efficiency

Start saving now on your energy bills with offerings specially designed for income eligible customers. And get more energy-saving tips.

​Scams & Imposters

Stay vigilant and avoid being the victim of a scam or energy-related fraud. Protect Yourself

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