At ComEd, the health and safety of our customers, employees, and contractors are our top priorities. As part of this commitment, we’re closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions.
To help families and communities recover from economic challenges created by the COVID-19 pandemic, ComEd is offering a comprehensive customer support package. Learn more here.
To assist residential customers who are past due on their accounts, ComEd will provide additional bill assistance for eligible, limited-income households earning up to 200 percent of the federal poverty level. To verify if you meet the income criteria, visit HelpIllinoisFamilies.com.
The Bill Payment Assistance program will begin on July 31, 2020, and run through December 31, 2020 or when program funds are exhausted, whichever occurs first. Apply today.
Eligible customers can receive a one-time bill assistance of up to $500 for past due balances, up to the amount of the balance. Funds are available on a first-come, first serve basis.
If you have not yet applied for LIHEAP, please visit
HelpIllinoisFamilies.com or call 1-877-411-9276 to start your LIHEAP pre-application. Once approved for LIHEAP funds, please fill out your information below.
To apply for the one-time bill assistance, please fill out your information below and a ComEd representative will contact you within 3-5 business days. You can also apply by calling 1-800-EDISION-1 (1-800-334-7661).
While we process your request, you will not be subject to disconnection or collection activities. Once approved, you can expect your bill credit to appear on your next bill.