At ComEd, the health and safety of our customers, employees, and contractors are our top priorities. As part of this commitment, we’re closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions.
To help families and communities recover from economic challenges created by the COVID-19 pandemic, ComEd is offering a comprehensive customer support package. Learn more here.
To help customers who are past due on their accounts, ComEd will provide additional bill assistance for eligible, limited-income households earning less than 150 percent of the federal poverty level.
The Bill Payment Assistance program will begin no later than August 1, 2020, and run through December 31, 2020 or when program funds are exhausted, whichever occurs first.
Eligible customers can receive a one-time bill assistance of up to $500 for past due balances, up to the amount of the balance.
Funds are available on a first-come, first serve basis.
Visit us again soon for more details.