We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
ComEd offers programs and services to help those in need, including energy assistance, help for customers with special needs, and ways for neighbors to help neighbors.
If you are having difficulty paying your utility bill, we may be able to help.
Designate a third party to receive copies of notices on your behalf.
Temporarily stop disconnection for medical reasons.
If you need help, we have programs and services available.
Give a ComEd gift certificate to anyone on your gift list.
Learn about our assistance programs.
Watch the video.