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Large Customer Services

Large Customer Services

We strategically collaborate with C&I customers to increase productivity, enhance customer satisfaction and help reduce energy costs. We provide energy efficiency solutions and reliability enhancements, assist with billing and payment, and support new service requests and relocations. Drawing on industry and sector expertise and experience as trusted advisors, we help our customers enhance their business performance while creating a cleaner energy future in Illinois. LCS Fact Sheet (pdf)

ComEd 2030

ComEd 2030 is our vision for advancing a low-carbon future in ways that benefit all communities. It sets out a plan for how investments in our infrastructure and customer programs can advance critical policy goals and the our long tradition of service.

View ComEd 2030

Current News & Events

Update to the Carbon Mitigation Credits

The Climate and Equitable Jobs Act of 2021 created Carbon Mitigation Credits (CMCs) to support carbon-free energy from nuclear plants. The plants provide payments to ComEd customers when energy prices are high, and during periods of low energy prices customers may receive a charge. See the FAQ for information on CMCs and the impact of changing energy prices.

Enhancing Storm Notification

ComEd is moving to a new storm notification process in 2022. Everbridge Mass Notification enables organizations to send notifications via 25+ contact paths to individuals or groups using lists, locations, and visual intelligence.

Vehicle Electrification Roadmap

Find your route to success. Our electrification roadmap has everything you need to know to support your fleet electrification in easy-to-follow steps.

 

Scam Awareness

We are seeing an unfortunate increase in energy-related scam attempts. We want to help protect you from these scams.

Energy Management

Beneficial Electrification

Efficient, Clean Energy

We are building on the strength and reliability of our smart grid to drive innovation, power new clean technologies and build a better environment for future generations. Explore electrotechnologies that can lower energy consumption, reduce carbon footprints and improve business performance.

Sustainability & Renewables

Responsible Choices

Savings and efficiency are not just about reduced kWh. They include our impact on our communities and on the environment. We’re committed to advancing low-carbon choices, to improving technologies, and to providing your business with opportunities that can make a difference.

Energy Efficiency

Smarter Energy

Make your energy work smarter by managing your use and costs with FREE online tools and demand response rewards. Plug into ComEd’s Business Energy Analyzer to see how your company is using its electricity like never before, with hourly usage charts and personalized recommendations. Implement changes and track your success.

Programs & Incentives

Opportunities to Save

Take advantage of ComEd’s Energy Efficiency Program incentives that can help you reduce your energy consumption. Find energy-saving opportunities through a FREE facility assessment, and create custom incentives as unique as your business. We’re here to help you every step of the way.

Contacts

Dedicated Team

We are committed to providing our customers with the expertise, tools and resources they need to manage their energy needs and take advantage of a wide variety of energy-saving programs. We are here to help.

For more information, please contact your account manager directly.

Outage Management: To Report an Emergency Call 1-800-EDISON-1 (1-800-334-7661)

Account Management, Billing & Payment

My Account

Account Access at Your Fingertips

Use your online account to manage your ComEd service and billing options, and get access to usage information and comparison tools.

Property Management

Ensure Uninterrupted Service

Landlords and property managers can establish agreements with ComEd that provide uninterrupted service between tenants by automatically placing billing in your name after a tenant leaves a premise.

Supplier Choice

Supplier Choice Benefits the Illinois Economy

All commercial and industrial businesses in Illinois may select an electricity provider of their choice, providing businesses with competitive supply options. ComEd continues to safely and reliably deliver electricity regardless of energy supplier.

Economic Development, Construction & Remodeling

Growing Value

Find your next location, submit your service requests and view real-time project status.

IMPORTANT UPDATE: Like many companies throughout the world, electric utilities in the U.S. are seeing supply chain delays and material shortages stemming from the long-term impact of the COVID-19 pandemic. We are also experiencing these challenges. As a result, there are longer lead times for equipment required for new projects. It’s possible that these challenges may continue into late 2024.

While we are doing everything possible to mitigate the impact of these shortages, we are notifying customers to anticipate delays in new projects that require materials and equipment provided by ComEd.

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