We know some of you are without power and we appreciate your patience as crews work to restore outages. Based on the history of similar storms of this size, across the ComEd service area, we expect most of the current outages to be restored by later this evening. We are aware that more storms may be reaching ComEd territory this afternoon and tonight which may impact our restoration process and or create additional outages. The best way to stay updated on your outage is to sign up for outage alerts at ComEd.com/Alerts
Exelon believes our work is essential, and we are privileged to power our communities' homes, businesses, and economies. That's why our ethics, integrity, and business conduct matter. Learn More
The Audit Committee of the Exelon board of directors has adopted and oversees a process for the receipt, retention, investigation, and resolution of concerns of improper business conduct, including potential violation of law or the Code of Business Conduct. The process, administered by the Ethics and Compliance Office, provides employees, shareholders, customers, contractors, suppliers, and others with multiple avenues for reporting concerns, including options that allow anonymity.
Those who wish to report a concern online may use the Exelon Ethics Help Line Website. Or, to report a concern or ask a question by phone, please call 1-800-23ETHIC (1-800-233-8442).
ComEd provides notices and other information as required under the Federal Energy Regulatory Commission's (FERC) Standards of Conduct.
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RULES PERTAINING TO ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENT, REFUNDS AND DISCONNECTION OF SERVICE
Part 280, the rules and regulations of the Illinois Commerce Commission prescribing procedures governing eligibility for service, deposits, billing, payment, refunds and disconnection of service, is on file in the Commission offices and open to public inspection.
Copies of Part 280 in the Spanish language are available for inspection at the offices and online.
Any employee will direct you to the place where you may inspect a copy of Part 280 and will direct you to personnel assigned the duty of providing information about Part 280.
Copies of Part 280 may also be reviewed and/or obtained at the Commission's offices at 160 North LaSalle Street, Suite C-800, Chicago, Illinois 60601 or 527 East Capitol Avenue, Springfield, Illinois 62701 or at the IL General Assembly Website.
