New Account Number Coming Soon! In early 2024 we are launching a new customer billing system designed to deliver an improved customer experience. Find out how this change will impact you.
It is the policy of ComEd to provide all customers access to its goods, services, and facilities, regardless of disability status. ComEd is committed to providing reasonable accommodations to customers with disabilities and strives to ensure access to all customers.
Questions about accessibility and requests for reasonable accommodations may be directed to ComEd’s ADA Coordinator at
WebsiteAccessComEd@exeloncorp.com or by telephone at
ComEd has taken steps to make its website accessible to individuals with disabilities. If you experience difficulty accessing information on ComEd’s website, please send an email to
WebsiteAccessComEd@exeloncorp.com or call
1-800-233-8442. In your communication, please specify the URL (address) of the website and the nature of the accessibility issue.
ComEd’s website contains links to webpages hosted by third parties. ComEd does not make representations with regard to third party website accessibility and is not able to remediate accessibility barriers on such websites.