is currently unavailable due to scheduled maintenance.

Click here to access My Account and pay your bill.

Click here to report an outage


If you see downed power lines, leave the area immediately and then call ComEd at 1-800-Edison-1 (1-800-334-7661).

If a power line is down:

Do not touch or go near the downed power line. Always assume a power line is energized and extremely dangerous. Keep others away. Call ComEd at 1-800-Edison-1 (1-800-334-7661).

If your power is out:

Call 1-800-Edison-1 (1-800-334-7661). Please have your account number available when you call.
Subscribers to Outage Alerts can text "OUT" to 26633 (COMED)

For all other inquiries, please contact our Customer Care Center:

1-800-Edison-1 (1-800-334-7661)
Monday through Friday 7 a.m. to 7 p.m.
Emergency service is available 24 hours a day.
Foreign-language interpreters are available.

Our automated phone system is available 24 hours a day to check your account balance, make payments and report outages.