ComEd.com is currently unavailable due to scheduled maintenance.

Emergencies:

If you see downed power lines, leave the area immediately and then call ComEd at 1-800-Edison-1 (1-800-334-7661).

If a power line is down:

Do not touch or go near the downed power line. Always assume a power line is energized and extremely dangerous. Keep others away. Call ComEd at 1-800-Edison-1 (1-800-334-7661).

If your power is out:

Call 1-800-Edison-1 (1-800-334-7661). Please have your account number available when you call.
Subscribers to Outage Alerts can text "OUT" to 26633 (COMED)

For all other inquiries, please contact our Customer Care Center:

1-800-Edison-1 (1-800-334-7661)
Monday through Friday 7 a.m. to 7 p.m.
Emergency service is available 24 hours a day.
Foreign-language interpreters are available.

Our automated phone system is available 24 hours a day to check your account balance, make payments and report outages.