Your Account

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Report a Problem

Do you have a problem with your electrical service? Is there a streetlight out in your area? Have you noticed an issue with a powerline in your area? Or do you have any other service needs? ComEd is here to help!

Customer Service

Residential: 1-800-Edison-1
Business: 1-877-4-ComEd-1

Your Account

You can also report an outage or make service requests from your Online Account area.
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City of Chicago Streetlights

ComEd is not responsible for street lights in the City of Chicago.  Please call the Chicago 311 service center to report a street light problem.

Street Light Maintenance

Outside of the City of Chicago complete the Request Street Light Maintenance form to report a street light outage.
Street Light Form

Contact Us1-800-Edison-1

Report an Outage

Log in to your account to report a problem, view your outage status and see estimated restoration times.

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Manage your account online. Your online account is full of new features and information. Access is at your fingertips anytime!

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