Manage Your Account

Manage your account online 24 hours a day, 7 days a week! You have full access to a range of service options.


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Committed to customer service

At ComEd, your satisfaction is our priority. With that spirit, we continue to add to and enhance the services you can access online. We not only make it easy for you to manage your account—at anytime, right from your computer—we supply you with insight and information that sheds light on every aspect of your energy use. Through communication and cooperation, we work to build customer relationships that you can count on.

Service Request

Let us know if you would like to start, stop, or move your service; make another service request online; or get important safety information concerning powerlines.

Manage My Account

Pay your bill online, view your bill and billing history, change your address, change your payment preferences, and more.

Billing

Understand your bill, learn about budget billing and payment options/arrangements, and use our bill estimator to calculate your usage.

Rates

Get standard rate and meter information and learn more about self-generated power, real-time pricing, and customer choice.

Assistance Programs

See the ways in which we provide immediate relief for customers most in need.

Brochures & Forms

Check out our library of informative brochures, forms, and other ComEd literature.

Outage Information

View maps that identify outage areas, learn about our storm restoration process, and better understand why outages happen.

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Report an Outage

Log in to your account to report a problem, view your outage status and see estimated restoration times.

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Manage your account online. Access is at your fingertips at anytime. Log in or sign up today!

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