RESIDENTIAL At ComEd, we truly care about our customers. That’s why, through the ComEd CARE Programs, we offer a range of financial assistance options to help eligible customers pay their electric bills. And we support energy assistance agencies that help those in need. “There are many reasons why some of our customers fall behind on their bills. We are able to provide customers assistance during difficult times.“ ComEd’s CARE Residential Special Hardship Program provides grants for eligible customers of up to $500, once every two years, while funds are available. Customers with household incomes of up to 250% of the federal poverty level, may qualify for this assistance if they can demonstrate a financial hardship due to job loss, documented illness, military deployment, senior-related hardship or disability hardships, or other special circumstances. The Care Programs are made possible by FEJA, The Future Energy Jobs Act, which has authorized ComEd to set aside $10 million per year to help eligible customers in need. If you’re experiencing difficulty paying your electric bill, contact LIHEAP, Illinois’ Low-Income Home Energy Assistance Program. In Chicago, Cook County and the suburbs call 877-411-WARM. All customers can visit LIHEAPIllinois.com or ComEd.com/CARE or call 888-806-CARE. ComEd customers receiving LIHEAP benefits are still eligible to apply. “ComEd CARE Programs offer financial assistance for hardships. Apply now and help us help you.” ComEd. Powering Lives.