Upcoming Maintenance: To deliver a better customer experience, a system upgrade will take place on Saturday, June 29, from 4 a.m. to 11:30 a.m. Customers will not be able to access My Account on ComEd.com or through the mobile app, and customers won't be able to submit payments online or by phone during this time. We apologize for any inconvenience it may cause. Thank you for your patience.
If you see downed power lines, leave the area immediately and then call ComEd. Representatives are available 24 hours a day, 7 days a week. If your electric power is interrupted, be sure to report the outage to us right away. You may also visit
Check My Outage Status or
View Outage Map.
You can report your electric outage online, including on your smart phone or tablet. If you prefer, call us 24/7 at
You can quickly and easily report your outage via text message, mobile app or ComEd Facebook app. Online services are available 24 hours a day, 7 days a week.
Learn who is responsible for the maintenance of street lights in your area, and how to report when one is out.