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Third Party Notification

Once in a while, you or someone close to you may fall behind in paying a ComEd bill. With ComEd's Third Party Notification, customers who are ill, away from home for an extended period of time, or unable to handle their own affairs can designate a third party to receive shut-off notices from ComEd. A third party can be a trusted relative, friend, clergy member or social service agency.

 

The Program is Voluntary & Must Be Mutual

The Third Party Notification program is voluntary and must be a mutual agreement between the customer and their designated third party.

The third party is not responsible for paying your bills and this program will not stop ComEd from shutting off service if the bill is not paid. When a third party contacts ComEd about a shut-off notice, ComEd will tell them what you can do to stop the shut off. The third party does not have the right to make a payment arrangement for you.

Sign Up

To sign up, both you and the third party must complete and sign the ComEd Third Party Notification form.

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